Privacy Policy

The data controller is Veezio Solutions s.r.o., Czech Republic. For any privacy-related questions or requests, contact us at privacy@moodoo.ai.

We collect the following categories of information:

• Account Data: First Name, Last Name, Email, Password (stored in hashed form; we never store your raw password).
• Platform Info: Platform indicator (e.g., Apple / Google) used for app experience and subscription handling.
• Preference Feedback ("Feedbacks"): Inputs you provide to tell us what works for you and what doesn’t. We store these to personalize and improve future plan generations.
• Usage Data: Basic app interaction logs for performance and troubleshooting (e.g., timestamps, features used). We do not use push notifications; we may use local/in‑app notifications.

• Provide and maintain the Service (account creation, login, core features).
• Generate and personalize daily plans using your Feedbacks.
• Operate Subscriptions and entitlement checks through Apple/Google.
• Communicate service updates and respond to support requests.
• Protect against fraud, abuse, and misuse; ensure security and integrity.
• Comply with legal obligations.

• Performance of a Contract (Art. 6(1)(b)): to provide the Service you request.
• Legitimate Interests (Art. 6(1)(f)): to secure, improve, and personalize the Service (including using Feedbacks to improve future outputs).
• Consent (Art. 6(1)(a)): where required (e.g., certain analytics/marketing where applicable).
• Legal Obligations (Art. 6(1)(c)): to comply with tax, accounting, or regulatory requirements.

We share data with service providers (processors) that help us operate the Service:

• OpenAI API: to process prompts and generate AI outputs. We minimize personal data in prompts and use it solely to provide the Service.
• Apple / Google (App Store / Google Play): for subscriptions, payments, and entitlements. They are independent controllers for payment data.
• Hosting (Railway.app): application and database hosting. Region and sub‑processors may vary per provider configuration.

We do not sell your personal data. We do not share data for cross‑context behavioral advertising.

• Subscriptions are handled exclusively by Apple or Google. We do not collect or store credit card details.
• Manage or cancel your subscription in your Apple ID account or Google Play account.
• Deleting your Moodoo account will not cancel your store subscription. You must cancel it via Apple/Google to stop future charges.

We use reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and storing passwords in hashed form. However, no method of transmission or storage is 100% secure.

We retain personal data for as long as your account is active or as needed to provide the Service. When you delete your account in Settings, we delete your personal data from our active systems. Backup copies may persist for a limited period (e.g., up to 30 days) subject to routine backup cycles and secure deletion.

Depending on your location, you may have rights to access, rectify, delete, restrict, or object to processing, and to data portability. To exercise these rights, contact us at privacy@moodoo.ai.

EU/EEA users also have the right to lodge a complaint with a supervisory authority. If you are in California, you may have rights under the CCPA/CPRA (right to know, delete, correct). We do not sell personal information.

The Service is not directed to children under the age of 16. If you believe we have collected personal data about a child, contact us and we will take steps to delete such information.

We may process and store information in countries outside your own, including outside the EU/EEA (e.g., via hosting on Railway.app or processing by OpenAI). Where required, we use appropriate safeguards such as standard contractual clauses to protect your information.

We may update this Policy from time to time. Material changes will be indicated by updating the Effective Date above and, where required, by notice within the App.

If you have questions or requests regarding this Policy, contact us at privacy@moodoo.ai.