Terms of Service

Effective Date: 27.08.2025

Welcome to Moodoo. These Terms of Service ("Terms") govern your access to and use of the Moodoo mobile application and related services (the "Service"), operated by Veezio Solutions s.r.o. ("we", "us", or "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Interpretation & Definitions

  • “App” / “Service” means the Moodoo mobile application and related services we provide.
  • “Subscription” means a paid recurring plan purchased via Apple App Store or Google Play.
  • “AI-Generated Content” means plans, schedules, or suggestions produced by automated systems in the Service.
  • “Third-Party Service” means external websites, APIs, SDKs, plugins, payment processors, analytics providers, or influencer content we link to or integrate with.
  • “You” / “User” means an individual who accesses or uses the Service.

2. Eligibility

You must be at least the age of majority in your jurisdiction (e.g., 16+ in many EU countries) to use the Service. If under the age of majority, you must have parental or guardian consent.

3. License & Acceptable Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes, subject to these Terms. You may not copy, modify, distribute, translate, or reverse-engineer any part of the Service, or use it for unlawful, harmful, infringing, or abusive purposes.

4. Subscriptions, Trials & Payments

  • Some features are available only via a paid Subscription.
  • Subscriptions are billed through the Apple App Store or Google Play and are subject to their respective terms and payment policies.
  • Subscriptions renew automatically unless canceled at least 24 hours before the end of the billing period.
  • Refunds are handled exclusively by Apple or Google. We do not issue refunds directly.
  • If a free trial is offered, it will convert to a paid Subscription unless canceled before the trial ends.
  • You can manage or cancel your Subscription in your Apple ID or Google Play account. We do not collect or store credit card details.

5. Third-Party Links, Services & Influencers

The Service may link to or integrate with Third-Party Services (including payment processors, analytics, AI providers, or influencer content). We are not responsible for their content or policies.

6. AI-Generated Content – Disclaimers

  • AI-Generated Content may be incomplete, inaccurate, or unsuitable for your specific situation.
  • The Service provides informational suggestions only and is not a substitute for professional advice.
  • You are solely responsible for your decisions and actions based on the Service’s output.

7. User Responsibilities

  • Do not upload unlawful, harmful, defamatory, infringing, or objectionable content.
  • Do not attempt unauthorized access to the Service or related systems.
  • Comply with all applicable laws and regulations when using the Service.

8. Privacy & Data

Your use of the Service is governed by our Privacy Policy, which explains what data we collect, how we use it, with whom we share it, and your rights.

9. Intellectual Property

The Service, including all content, software, and trademarks, is owned by Veezio Solutions s.r.o. or its licensors. No rights are granted except as expressly stated.

10. Disclaimers & Limitation of Liability

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

To the maximum extent permitted by law, our total liability for any claim shall not exceed the greater of (a) the amount you paid in the last 12 months, or (b) US$100.

11. Indemnification

You agree to indemnify, defend, and hold harmless Veezio Solutions s.r.o. from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Suspension & Termination

We may suspend or terminate your access if you violate these Terms or create legal risk. Provisions that by nature survive will remain in effect.

13. Governing Law, Disputes & Translation

  • Governing Law: These Terms are governed by Czech law. Exclusive venue shall be the courts in Nové sady 988/2, 602 00 Brno-střed.
  • Informal Resolution: Before filing a claim, contact us at support@moodoo.ai to try resolving the dispute informally.
  • Severability & Waiver: If any provision is unenforceable, the rest remain in effect.
  • Translation: If translated, the English version controls in case of conflict.

14. EU Users – Mandatory Rights

If you are located in the European Union, you benefit from mandatory consumer protection laws.

15. Changes to These Terms

We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance.

16. Contact

For questions about these Terms, contact us at support@moodoo.ai.